We ship to Canada and France (as well as throughout the European Union). Shipping is free in these two zones, with no minimum purchase.

• Canada: 5 to 7 business days
• France / EU: 7 to 14 business days

Orders are processed within 24 business hours (Monday–Friday).

An email with your tracking number is sent to you as soon as your order ships. You can also use our Order Tracking page to track your package in real time.

Yes, without exception and no minimum purchase, for all orders in Canada and France.

We offer a 30-day money-back guarantee from the receipt of your order. If you are not satisfied, contact us — no questions asked.

Send an email to info@covira.store with your order number and the reason for the return. Our team will respond within 24 hours with instructions.

The refund is processed within 5 to 7 business days after receipt of the returned item, to your original payment method.

In accordance with the European directive, you have 14 days from receipt to withdraw, without justification. Contact us at info@covira.store.

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, as well as digital wallets (Apple Pay, Google Pay) subject to availability.

Yes. All transactions are encrypted via SSL (HTTPS). We do not store any bank details — payment is processed directly by Shopify Payments, which is PCI DSS certified.

Yes. Customers in France and the EU will automatically see prices converted to euros (EUR) at checkout.

All our products are covered by our 30-day money-back guarantee. In case of a defective product upon receipt, we will send you a replacement free of charge — contact info@covira.store.

SereniSleep uses clinically recognized therapeutic sound frequencies to promote sleep. The majority of our customers notice an improvement from the first night. Covered by our 30-day guarantee.

By email: info@covira.store
Guaranteed response within 24 hours, Monday to Sunday.

Yes, our support is entirely in French, available 7 days a week.